Manage applications
You can view applications assigned to users, assign additional applications, update subscriptions, cancel subscriptions, and view order history.
Assign products to users
Procedure
Click
Or, from the marketplace, click your username, and then click .Account.The Dashboard opens.Click Assign Apps.
Perform one of the following actions:
- From Assign Apps to Users, select the application and the required users.
- From Assign Users to Apps, select the user and the required applications.
Click Next.
Review the assignment and click Submit.
A message confirming the changes appears.
Unassign applications
You can remove the applications assigned to the user.
Procedure
Click
Or, from the marketplace, click your username, and then click .Account.Click Assign Apps.
Perform one of the following actions:
- From Assign Apps to Users, select an application and clear the selection of the users that you want to remove.
- From Assign Users to Apps, select a user and clear the selection of the applications that you want to remove.
Click Next.
Review the changes and click Submit.
A message confirming the changes appears.
Upgrade a subscription
You can upgrade subscriptions on behalf of a user. For example, you can upgrade the Demo edition to the Trial edition.
Procedure
Click your username, and then click My Profile.
Your profile page opens.Click the Gear icon, and then click Manage Apps.
The Manage Apps page opens.Click Update Subscription for the application you want to upgrade.
The available subscriptions are displayed.Click the next edition for upgrade. For example, click Trial to upgrade from the Demo edition.
The discount code is not applicable for Demo, Trial, or POC editions.Click Continue.
Review the details.
Click I agree to the terms and conditions and privacy policy, and place the order.
The application is upgraded to the next edition. The associated user will receive an email with the subscription details.
Cancel a subscription
You can cancel a product subscription on behalf of a user. After cancelation, the user cannot access the product.
Procedure
Click your username, and then click My Profile.
Your profile page opens.Click the Gear icon, and then click Manage Apps.
The Manage Apps page opens.Click
A warning message appears stating that you will not have access to the product after cancelation. for the application you want to cancel.Click Yes to proceed with the cancelation.
The subscription is successfully canceled and the associated user will receive an email with the cancelation details.
Customize product names
You can edit the product name.
Procedure
Click your username, and then click My Profile.
Your profile page opens.Click the Gear icon, and then click Manage Apps.
The Manage Apps page opens.Click
The application overview is displayed. for the application that you want to rename.Click Settings.
Enter a product name.
Save the settings.
View product order history
The order history provides information about the purchased product. You can view details such as service start date, subscription status, invoice type, subscription type, product edition, billing cycle, and order amount. For Demo, Trial, and POC editions, the order amount is displayed as 0 (zero).
To view the order history, from the Manage Apps page, click Manage > Manage Application for the application, and then click View Order History.