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Hitachi Vantara Lumada and Pentaho Documentation

Manage applications

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You can view applications assigned to users, assign additional applications, update subscriptions, cancel subscriptions, and view order history.

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Unassign applications

You can remove the applications assigned to the user.

Procedure

  1. Click Manage Account.

    Or, from the marketplace, click your username, and then click Account.

  2. Click Assign Applications or Assign Products.

  3. Perform one of the following actions:

    • From Assign Apps to Users, select an application and clear the selection of the users that you want to remove.
    • From Assign Users to Apps, select a user and clear the selection of the applications that you want to remove.

  4. Click Next.

  5. Review the changes and click Submit.

    A message confirming the changes appears.
Parent Topic

Upgrade a subscription

You can upgrade subscriptions on behalf of a user. For example, you can upgrade the Demo edition to the Trial edition.

Procedure

  1. Click your username, and then click My Profile.

    Your profile page opens.

  2. Click the Gear icon, and then click Manage Apps.

    The Manage Apps page opens.

  3. Click Update Subscription for the application you want to upgrade.

    The available subscriptions are displayed.

  4. Click the next edition for upgrade. For example, click Trial to upgrade from the Demo edition.

    The discount code is not applicable for Demo, Trial, or POC editions. Click Update Subscription

  5. Click Continue.

  6. Review the details.

  7. Click I agree to the terms and conditions and privacy policy, and place the order.

    The application is upgraded to the next edition. The associated user will receive an email with the subscription details.
Parent Topic

Cancel a subscription

You can cancel a product subscription on behalf of a user. After cancelation, the user cannot access the product.

Procedure

  1. Click your username, and then click My Profile.

    Your profile page opens.

  2. Click the Gear icon, and then click Manage Apps.

    The Manage Apps page opens.

  3. Click Manage Cancel Subscription for the application you want to cancel.

    A warning message appears stating that you will not have access to the product after cancelation. Cancel subscription option on Manage Products page

  4. Click Yes to proceed with the cancelation.

    The subscription is successfully canceled and the associated user will receive an email with the cancelation details.
Parent Topic

Customize product names

You can edit the product name.

Procedure

  1. Click your username, and then click My Profile.

    Your profile page opens.

  2. Click the Gear icon, and then click Manage Apps.

    The Manage Apps page opens.

  3. Click Manage Manage Application for the application that you want to rename.

    The application overview is displayed.

  4. Click Settings.

  5. Enter a product name.

  6. Save the settings.

Parent Topic

View product order history

The order history provides information about the purchased product. You can view details such as service start date, subscription status, invoice type, subscription type, product edition, billing cycle, and order amount. For Demo, Trial, and POC editions, the order amount is displayed as 0 (zero).

To view the order history, from the Manage Apps page, click Manage > Manage Application for the application, and then click View Order History.

Parent Topic